Domestic Shipping Policy
Shipment processing time
All orders are processed within 24 hours unless ordered on a weekend or public holiday. Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
NSW, QLD, SA, VIC - $12
WA, NT, TAS - $12
FREE DOMESTIC SHIPPING FOR ORDERS OVER $150
-Sydney 1-2 business days.
-Brisbane, Melbourne 2-3 business days.
-Adelaide 3-4 business days.
-Perth, Darwin 4-5 business days
-Rural/country towns up to 7 days.
Delivery delays can occasionally occur. Please contact us if your delivery has not arrived within the recommended timeframe.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Royal Hemp is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Please contact us if your order is Damaged on arrival at [email protected]
*Before placing an international order, please check your countries laws on Hemp consumption. Royal Hemp will not be held accountable for any goods held up or quarantined by customs.
International countries excluded from shipping;
Cuba, Iran, North Korea, Libya, Balkans, Cote d’Ivoire, Congo, Iraq, Liberia, Sudan, Syria and Zimbabwe
International Shipping rates and delivery estimates
USA, Europe - $24.95
Asia – $24.95
New Zealand - $15.95
International orders can take between 15-25 days to arrive. Please contact us if your delivery has exceeded this time at [email protected]
For shipping outside of these countries, please contact us at [email protected]